Privacy Policy

Last updated: 15 May 2026

1. What data we collect

We may collect information you provide when making a booking, buying a voucher, contacting us, joining a mailing list, or using our website. This may include your name, email address, phone number, booking details, payment status, voucher details, message content, and any information you choose to send us.

We may also collect basic website and technical information such as browser type, device type, pages visited, and general usage data.

Payment information is processed through our payment provider. Live Lagom does not store full card details.

2. Why we collect it

We collect information to manage bookings, send confirmations, handle customer support, process vouchers and packages, improve the website, send relevant service messages, and operate the business properly.

If you choose to join our mailing list, we may use your email to send updates, offers, and booking reminders. You can unsubscribe at any time.

3. Who we share it with

We only share information where needed to run the business and provide the service. This may include booking software, payment providers, email providers, analytics tools, and website hosting providers.

We do not sell customer data.

We may also share information if required by law or where necessary to protect the business, customers, or the public.

4. Cookies

The website may use cookies or similar technologies to help the site work properly, understand website usage, and improve the customer experience.

Some cookies may be essential for the website to function. Others may help us understand how people use the site. You can control cookies through your browser settings.

5. Your rights

You have rights under GDPR, including access, correction, and deletion. Contact us to exercise them.

6. Contact

Questions about your data? Email contact@livelagom.ie.